A dock door down is trucks idling.
Downtime in a DC is priced by the minute — detention fees, missed cutoffs, a shift standing still. SendACrew treats downtime-cost as the emergency it is, and runs your planned maintenance in the windows when the building sleeps.
Your facility doesn't fail politely.
It fails at 6 AM with three trailers in the yard, or mid-wave when the conveyor stops. The fix isn't a ticket in a queue — it's the nearest qualified crew, dispatched now, with your site's safety rules in their hands before they badge in.
Dock door 7 won't lift. Three trailers waiting, detention clock running. Emergency priority pings every qualified crew within range — quotes in minutes.
The sortation conveyor throws a fault and stops the line. Crews with material-handling experience see the asset's history before they quote.
Quarterly racking inspection and dock-leveler service. Scheduled at night, when the floor is clear — generated automatically from your PM calendar.
What logistics gets
Downtime-cost = emergency
Priority tiers modeled on what a stopped line actually costs. Emergency jobs carry URGENT dispatch copy and hit every qualified crew at once.
PM windows at night
Forklift PM, dock-leveler service, OSHA-cadence racking inspections — recurring schedules that generate work orders for your quiet hours.
Facilities → zones → assets
Docks, aisles, yard. Every door, conveyor, forklift, and reefer carries its own service history, serial, and install date.
Site-safety profiles
PPE requirements, forklift right-of-way, site induction on first visit — your facility's rules render in the job before check-in. LOTO awareness required for equipment work.
Industrial categories
Dock doors, material handling, conveyor, racking, fire safety — on top of electrical, plumbing, and HVAC. Racking and at-height work routes only to Pro-badged crews.
Spend you can defend
Not-to-exceed on every order, escrow on every payment, and per-facility spend by category — the numbers your ops review actually asks for.
Keep the trucks moving.
We're onboarding warehouse and DC operators now. One facility or a network — your site rules, our dispatch layer.